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• 22 Apr 2024

  Export Customer Service

  Malaysia

  Permanent Position

  Our client is a leading international manufacturer and supplier of high-performance chemicals for the construction industry. They serve customers across a broad range of market segments, including transport, utilities, and industrial sectors, through an extensive network of distributors across many regions.
  Job Description

  1. International Coverage: Support customers in over 10 countries.
  2. DG Container Management: Handle export of Dangerous Goods (DG) containers.
  3. Customer Inquiry Response: Quickly respond to inquiries about lead times, shipping, and product availability.
  4. Order Coordination: Review purchase orders, work with suppliers, and ensure timely delivery.
  5. Complaint Resolution: Address customer complaints and follow up on payments.

  Expires on 22 Jun 2024

  Posted By

  Yap Man Ni ( https://about.peoplefirst.jobs/manni.yap)

  Tel: +6011 1157 1963

  manni.yap@peoplefirst.jobs

  apply now

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  Requirements

  • Minimum requirement of a diploma or degree in a relevant field.
  • Proficiency in export processes and documents.
  • Ability to work independently is required, and prior experience in handling (DG) shipments is preferable.
• 01 Apr 2024

  SSC Operation Manager

  Malaysia

  Permanent Position

  Our client is a leading global supplier of precision instruments and services for use in laboratories and manufacturing. The company offers a wide range of solutions, including analytical instruments and automated chemistry systems, targeting industries such as pharmaceuticals, F&B, and manufacturing etc.
  Job Description

  1. Ensure adherence to Service Level Agreements (SLAs) and achieve high Customer Satisfaction Index (CS index) targets.
  2. Monitor daily performance of team leaders and executives to meet Key Performance Indicators (KPIs) and address any deviations promptly.
  3. Promptly resolve issues to minimize aging transactions and customer disputes, fostering smooth transaction processing.
  4. Proactively liaise with key users to facilitate seamless transaction processing and maintain service quality.
  5. Identify performance gaps, provide effective coaching and training, develop initiatives aligned with company goals, and lead change management efforts.

   

  Expires on 01 Jun 2024

  Posted By

  Yap Man Ni ( https://about.peoplefirst.jobs/manni.yap)

  Tel: +6011 1157 1963

  manni.yap@peoplefirst.jobs

  apply now

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  Requirements

  1. Minimum of 3 years of demonstrated experience working within a shared service center (SSC) environment, with a strong understanding of shared service operations and best practices.
  2. Proven track record of successfully managing order management operations across multiple countries or regions, including familiarity with international regulations, logistics, and cultural considerations.
  3. Experience in leading and managing large teams, with a minimum of 5 years of managerial experience in a fast-paced operational environment, ensuring effective performance management, coaching, and team development.

   
• 27 Mar 2024

  Software and DevOps Engineer (C#)

  Singapore

  Permanent Position

  Our client, a global MNC is looking for a talented Software and DevOps Engineer to join the team and collaborate with team members to develop and maintain a globally distributed software ecosystem supporting the production and servicing of sophisticated high-tech instruments.
  Job Description

  • Develop and maintain robust software applications using C#/.NET (core).
  • Design, implement, and optimize Docker-based deployment pipelines for our software solutions.
  • Collaborate with cross-functional teams to understand requirements, architect solutions, and deliver high-quality software products.
  • Ensure the reliability, scalability, and performance of our software applications through continuous integration, testing, and deployment practices.
  • Implement DevOps best practices to streamline development workflows and improve operational efficiency.
  • Troubleshoot and resolve issues related to software functionality, performance, and deployment in production environments.
  • Stay current with industry trends, technologies, and best practices to drive innovation and maintain our competitive edge.
  • Provide technical guidance and mentorship to junior team members to foster their professional growth.

  Salary Range: SGD 8,000 - 10,000

  Expires on 27 May 2024

  Posted By

  Michelle Dai Yiying (R1982577)

  Tel: +65 6738 6228

  michelleyy.dai@peoplesearch.jobs

  apply now

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  Requirements

  • Master's degree in computer science, engineering, or a related field.
  • Minimum of 5 years of experience in software development and DevOps roles.
  • Proficiency in C#/.NET (core) programming language and frameworks.
  • Strong understanding of Docker containers and container orchestration technologies.
  • Experience working in the manufacturing industry or developing solutions for manufacturing processes is highly desirable.
  • Solid knowledge of software development methodologies, design patterns, and best practices.
  • Excellent problem-solving skills and attention to detail.
  • Strong communication and collaboration skills to work effectively in a team environment.
  • Ability to thrive in a fast-paced, dynamic work environment and adapt to changing priorities.
  • 2 Positions Available

  Location : North
  Kindly indicate your current/last salary details and your notice period

  Interested candidates kindly forward your CV to michelleyy.dai@peoplesearch.jobs (Michelle Dai Yiying, Reg No: R1982577). Feel free to forward this great opportunity to someone who would be a great fit for this role.

  All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

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